Policies
Textbook Return Policy

Books purchased from the USC Sumter Bookstore are non-returnable unless documentation showing proof of withdrawal or class drop is provided before the university’s add/drop deadline (typically within 5 days after classes begin).


Refund Eligibility

Refunds will only be given under the following conditions:

  • The student officially dropped the course or withdrew from school
  • The original receipt, Student ID, and drop slip are provided
  • New books must be in mint condition
  • Shrink wrap must remain unopened
  • E-books and access codes must not be opened or used
  • Books must not contain pen writing

Refunds will not be issued because:

  • A student no longer wants the book
  • The book was purchased elsewhere
  • The student borrowed a book from another source

Books with markings or damage may only qualify for used book value.


Access Codes & Digital Materials

Any book containing an access code may not be returned if:

  • The shrink wrap has been opened
  • The access code has been used

E-books and digital course materials are non-refundable once accessed or opened.


Final Sale Policy

After the return/exchange deadline has passed:

  • All textbook and course material sales are final
  • No exceptions will be made
Non-Refundable Items

The following items are non-refundable and non-returnable:

  • Graduation regalia once opened
  • Graduation stoles
  • Course access codes
  • Diploma frames
  • Batteries
  • Hygiene products
  • Calculators
  • Dissection kits
  • Goggles
  • Dated merchandise
  • Test materials (including blue books)
  • Nursing kits
  • Nursing checklists

Merchandise Return Policy

Merchandise may be returned within two weeks of purchase with a receipt and must be in original condition.

Merchandise purchased after two weeks is non-returnable.